Privacy Policy

The Staatsgalerie Stuttgart takes data protection seriously and attaches great importance to the protection of your personality rights. We undertake to comply with the legal data protection regulations, and use technical and organizational security measures to protect your personal data (name, address, telephone number, e-mail address, etc.) against unauthorized access, improper use, destruction and loss. We make every effort to improve our security measures on an ongoing basis in accordance with technical developments.

1. Legal basis

The subject of data privacy is personal data. According to Section 3 (1) of the 1 LDSG (State Data Protection Act), this refers to personal or material details of an identified or identifiable natural person. This includes, for example, details such as name, postal address, e-mail address, telephone number or IP address.

2. Processing of personal data

We use your personal data only for the purpose for which it was collected (e.g. answering enquiries, guided tour reservations, workshops and other activities, sending information material, sending the newsletter, participation in contests). This data is deleted as soon as the transaction is completed. The data entered in online forms for the newsletter and the press mailing list is stored until cancellation. Your data will not be passed on to third parties without your express consent. All of the persons working for us are obliged to observe data secrecy pursuant to § 6 LDSG. In addition, the Staatsgalerie holds regular seminars on data protection.

3. Logging of accesses

Every time a user accesses the Staatsgalerie Stuttgart website, and every time a file is accessed, data on the transaction is stored temporarily and processed in a log file. The data is stored for internal, system-specific and statistical purposes to improve our information offer. The logged data is evaluated internally at irregular intervals by employees of the Staatsgalerie (assistant director, press office), e.g. accesses during the course of an exhibition. The evaluation is not user-specific, i.e. the Staatsgalerie Stuttgart does not compile any personal user profiles, not even with pseudonyms (e.g. IP addresses). The data is also not merged with other data sources and therefore does not allow any conclusions to be drawn about specific individuals.

The following data is logged:

  • IP address- name of the file accessed
  • date and time of Access
  • data volume transferred
  • access status (file transferred, file not found, command not executed, etc.)
  • referrer (the referrer is the internet address of the website from which the user accessed the Staatsgalerie website by clicking on a link, e.g. search engines or other sites)

In order to compile visitor statistics, the Staatsgalerie Stuttgart also uses the web analysis tool "chCounter". The following tables are created in the process:

  • max./min. number of visitors per day /calendar week / month / year
  • max./min. number of page impressions per day /calendar week / month / year

Distribution of visitors / page impressions over the day/week

  • daily statistics on visitors / page impressions
  • monthly statistics on visitors / page impressions
  • annual statistics on visitors / page impressions
  • calendar week statistics on visitors / page impressions

The last 28 days /12 months / (no. of) years in terms of visitors / page impressions

Further frequency analyses

  • the most frequent browsers (by year)
  • the most frequent operating Systems
  • the most frequent robots
  • the most frequent user agents
  • the most frequent countries/languages/host-TLDs
  • the most frequent screen resolutions
  • the most frequent referrers
  • the most frequent referring domains
  • the most frequent search terms /search phrases
  • the most frequent search engines

Access statistics are also compiled using half-encrypted IP addresses (e.g. 252.217.x.x):

  • currently online
  • site
  • site accesses
  • first/last visit
  • most frequent sites

Technologies that make it possible to track the access behaviour of the user, e.g. Java Applets or Active-X-Controls, are not used.

4. Use of cookies

For data collection and storage, we use so-called cookies. Cookies are small data packages that your browser stores for us in your computer. There are two types of cookies. Temporary cookies are deleted automatically when you close your browser (session cookies). Permanent cookies on the other hand, have a maximum lifetime of up to one month. This type of cookie makes it possible for you to be recognized when you call up the website again after leaving it. This is used, for example, by the "stay logged in" function. You can refuse to accept cookies in your browser settings.

5. Analytics

This website uses Piwik, an open-source solution for web analysis. Piwik uses so-called "cookies". These are text files which are stored on your computer and allow us to analyse your use of the website. The data are stored on a German server of the provider in anonymous form. Your IP address is anonymized before being stored, and cannot be used to identify individual persons.
The data stored by Piwik will not be linked with any other data sources or passed on to third parties.
You can prevent the storage of the cookies by making the corresponding adjustments to your browser software, but this could result in your not being able to make full use of all functions of this website.
Technologies such as Java Applets or Active-X controls that make it possible to follow the access behaviour of the user are not used.

6. E-Mail

When you send an e-mail to the Staatsgalerie Stuttgart, your personal data is used only for the correspondence with you. The Staatsgalerie does not currently use any encoding techniques. Please be advised that the data transmission on the Internet is not encrypted and thus not secured, and the transmitted data can be seen or tampered with by unauthorized persons during the transmission process.

7. Newsletter

To make contact or to log into the newsletter, we need your e-mail address and, as applicable, other details. This information will be used exclusively for internal purposes and not passed on to third parties. This information is transmitted in encoded form.

8. Links

The website of the Staatsgalerie Stuttgart contains links to other providers, e.g. Cedon Museumsshop, Stuttgarter Galerieverein, various art links, etc. These links are checked in terms of content before being set. The Staatsgalerie Stuttgart is not, however, responsible for the content of these external sites, as we have not initiated the transfer of the information or selected the addressees of the transferred information, and we have not selected or changed the information transferred. Please be advised that the linked external websites generally have their own data protection regulations over which the Staatsgalerie has no influence. Any responsibility or liability on the part of the Staatsgalerie Stuttgart for the privacy of these websites is thus excluded.

9. Facebook

The Staatsgalerie Stuttgart maintains a fan page on Facebook. The link to this fan page is marked on our website by the logo of the social network. If you access this fan page, your browser establishes a direct connection with the Facebook servers. Please be advised that Facebook's data processing takes place outside of the jurisdiction of the European Union. The Staatsgalerie Stuttgart has no influence on the scope of the data collected by Facebook or on the way the data is used by Facebook. Even if you are not a member of Facebook, there is nonetheless a chance that Facebook can learn and store your IP address.

10. Protection of minors

Children and persons under 18 should not send us any personal data without the consent of their parents or legal guardians. We do not request any personal data from children without the consent of their parents. We do not collect such data or pass it on to third parties.

11. Changes to the privacy policy

The Staatsgalerie Stuttgart reserves the right to change its privacy policy in accordance with technical developments and changed legal conditions. You will find the current status of this privacy policy at the end of the policy.

12. Your rights

You have the right at all times to information free of charge about your stored personal data. You can have the data collected by us corrected or deleted at any time. You can also revoke at any time your consent granted to us to collect and use data without stating any reasons. To do this, please contact the address given in the site notice. Feel free to contact us at any time with further questions on our instructions, on data privacy, and on the processing of your personal data.

12. Contact

Your trust is important to us. If you have any questions regarding this privacy policy or on data protection at the Staatsgalerie Stuttgart, for example regarding the processing of your personal data, please contact our data protection officer:


Staatsgalerie Stuttgart

Data protection officer
Dr. Marcus Hoinle
Konrad-Adenauer-Str. 30-32
70173 Stuttgart

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